Customer Experience

Information Enhancement for Website Visitors

An AI knowledge bot can be used to assist website visitors by providing them with quick and accurate answers to their questions about products or services. The use case would involve integrating the bot onto the website, and training it with a comprehensive set of information about the products or services offered by the company.

When a visitor arrives at the website and has a question, they can interact with the bot through a chat interface or a search bar on the website. The bot would then use its knowledge to provide the visitor with the information they need. The bot could also be trained to understand natural language queries and provide answers in a conversational manner.

Additionally, the bot could also be used to suggest products or services based on the visitor’s needs and interests, which would increase the chances of a sale.