Customer Support

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Knowledge Base

Kaila is able to scan even very large knowledge bases in a few seconds and then answer user queries with higher accuracy than standard search engines of these systems thanks to contextual understanding of natural language. Thus, the user gets the right information without the need for lengthy browsing, which often used to be without finding the necessary information leading to dissatisfied customers that increase workload on support teams, or quit using the platform/service.

User Manuals & Guides

Searching for information in user manuals can be a real joy. With Kaila, it is. Kaila can track down and answer any question about the operation or servicing of any product she learns to know in minute detail. Instead of manually searching for the information needed, the user can just spell out what they need to find and Kaila will find the information and help the user in a flash. Kaila provide impeccable after sales service and promotes brand strength.

Product or Service Onboarding

User onboarding process with Kaila AI agent is faster, more efficient and cost-effective than ever before. With Kaila, there is no need to spend time and resources training the A.I model – companies can easily integrate their own data or text or any kind of knowledge in the digital form to Kaila Studio without needing to train the model. This saves time, money and resources for companies who are looking to quickly onboard new customers to their product or service. With Kaila, it’s easy for companies to have a smooth onboarding process that saves them time and money without sacrificing quality or accuracy.

After-sales service

Kaila makes providing after-sales service easier than ever. With Kaila, companies can easily integrate their own data or text directly into the A.I model without having to train the model. This saves time and money in after-sales service as customers can be quickly served with accurate answers that are tailored to their needs. Furthermore, Kaila can also track customer interactions and provide valuable insights into customer sentiment and satisfaction levels that help companies make better decisions faster.